(02) 8488 8188

Shipping Policy

Shipping

Think Out ships both domestically and internationally using the appropriate courier service for the particular product and location of delivery.

Shipping Times

Please allow 5 – 16 business days for the delivery of your order. We will use our best efforts to meet the specified timeframes for delivery, however we cannot guarantee delivery timeframes will be met. Please note that some products due to popular demand are offered for pre-sale with ETA dates accessible on the product listing.

Expected Delivery Dates

The estimated delivery date is based on the shipping mode and location of the delivery. Estimated shipping times are based on business days, they do not include weekends.
Rural areas may add an additional day to delivery time frames.
Order delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation. We cannot be held liable for any delay in delivery timeframes that the freight company provides us.

Insurance

Insurance is available as part of our delivery service. This will enable your order to be protected by loss or damage for your piece of mind. Insurance requires an additional fee that can be added to your order and processed during the check out phase.

Proof Of Delivery

Items delivery via courier service will require a signature as “proof of delivery”. It is important that some one is at the delivery address to sign for the delivery or it may be returned to your local depot or RTS. It is necessary that you ensure your order is delivered in good condition before you sign for the delivery and any damage will become your responsibility after the delivery is signed for.

Oversized Item Surcharge

To ensure your order reaches you safely, additional oversized item surcharge may apply to some heavy or bulky items due to size, weight or special handling required. This item surcharge is in addition to standard shipping rates. If you are located in remote area please email us for a quote to your postcode before making a purchase.

Custom Orders

(selected items only)
Allow up 4 - 6 weeks for delivery of custom orders. Items are shipped direct from the manufacturer.